Terms of Service

Agreement to Terms

By accessing or using the TandemIT website (tandemit.com.au) operated by TandemIT Pty Ltd (ABN 34 699 177 841), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

Our Services

TandemIT provides managed IT services, cybersecurity, cloud solutions, website development, and related IT support to small and medium businesses across Australia. Service engagements are governed by separate service agreements tailored to each client.

Website Use

You agree to use our website only for lawful purposes and in a manner that does not:

• Infringe the rights of any third party
• Restrict or inhibit anyone else's use of the website
• Attempt to gain unauthorised access to any part of the website or its systems
• Transmit any malicious code, spam, or harmful content

Intellectual Property

All content on this website — including text, graphics, logos, and design — is owned by TandemIT or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

No Lock-in Contracts

TandemIT operates on fixed monthly plans with no lock-in contracts for our managed IT services. Specific terms, including notice periods and service scope, are outlined in individual service agreements.

Limitation of Liability

To the maximum extent permitted by Australian law, TandemIT will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

Nothing in these terms excludes or limits any rights you may have under the Australian Consumer Law that cannot be excluded or limited by agreement.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites. We encourage you to review their policies before providing any personal information.

Changes to Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the State of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

Contact Us

Questions about these terms? Contact us at [email protected]